Consumer Law Services
🏛️ Empowering Consumers, Protecting Your Rights
In today’s fast-paced consumer-driven market, unfair trade practices, service deficiencies, product faults, and unjustified delays have unfortunately become common. At our firm, we stand with you to safeguard your rights as a consumer and ensure that you get the justice you deserve.
Whether you've been sold a defective product, denied a rightful insurance claim, or are frustrated by the delay in property possession, we provide robust legal support and representation before Consumer Forums and Commissions across India.
🔍 Our Key Consumer Law Services:
We represent clients before:
District Consumer Disputes Redressal Commission (DCDRC)
State Consumer Disputes Redressal Commission (SCDRC)
National Consumer Disputes Redressal Commission (NCDRC)
Whether it’s a small value claim or a high-stake case, we ensure persuasive argumentation and timely filing for efficient resolution.
Did you receive poor-quality services from:
A builder
Telecom operator
Bank
Travel agent
We assist in proving the lack of reasonable care, professionalism, or standard in services and get you compensated for your losses.
Faulty or dangerous products can lead to serious harm or loss. We help consumers file complaints against manufacturers, distributors, or sellers under the Consumer Protection Act, ensuring compensation for damage, injury, or defects.
Are you stuck waiting endlessly for property possession or promised amenities? Our team files complaints against builders for:
Possession delays
Misleading advertisements
Hidden charges
We strive for timely possession, penalty recovery, and fair treatment.
Insurance companies often reject claims citing technicalities. We help you challenge such rejections when:
Proper documentation was provided
The reason for rejection is unfair or unclear
The policy terms were misrepresented
We ensure your claim is justly honored.
Each level offers a unique platform for dispute redressal, and we guide you based on the case's financial and legal magnitude.
📌 Other Required Information for Consumer Law Services
As per the Consumer Protection Act, 2019, a complaint can be filed by:
Individual consumers
Group of consumers
Registered consumer associations
Legal heirs or representatives of a deceased consumer
Central or State Government
📝 Documents Required for Filing a Complaint
To initiate a consumer complaint, the following documents are typically required:
Copy of bills/invoices/receipts
Warranty/guarantee cards (if applicable)
Proof of deficiency (emails, SMS, contracts, photos, call recordings, etc.)
Copy of the written complaint (sent earlier to the service provider)
Identity proof of the complainant
Authorization letter (if complaint filed through an advocate)
⚖️ Time Limit to File a Consumer Complaint
A complaint must be filed within 2 years from the date of cause of action (when the issue occurred).
In exceptional cases, delay can be condoned if justified with valid reasons.
Consultation & Documentation Review
Drafting and Filing of Complaint
Notice to Opposite Party
Hearings & Evidence Submission
Final Order & Relief (compensation/refund/penalty)
🏅 Types of Relief Available to Consumers
Refund of amount paid
Replacement of product or service
Compensation for damages
Removal of defect or deficiency
Discontinuation of unfair practices
Legal costs
🛡️ Important Legal Provisions under Consumer Law
Consumer Protection Act, 2019
Product Liability and Unfair Trade Practice clauses
Mediation Mechanism for quick resolution introduced in 2019
Online filing of complaints via E-Daakhil portal
🌐 Online Filing – E-Daakhil Platform
Consumers can also file complaints online through the E-Daakhil Portal initiated by the National Consumer Commission, offering:
Online complaint submission
Virtual hearings
E-notices and real-time case tracking
Consumers suffering from delayed real estate possession
Victims of false product advertisements
People denied rightful insurance claims
Consumers cheated with defective electronics, automobiles, or gadgets
✔️ Deep understanding of consumer protection laws
✔️ Strategic filing and timely case management
✔️ Affordable legal fees and transparent process
✔️ Personalized legal support from complaint to execution
Bottom of Form
| Level | Jurisdiction (Claim Amount) |
| District Commission | Up to ₹50 lakhs |
| State Commission | ₹50 lakhs to ₹2 crores |
| National Commission | Above ₹2 crores |